Great software, zero headaches

We are Altamira

The company was originally founded to change the way software development is done.

We saw that there were many good small-to-medium software houses that had niche expertise and top talent. The challenge they had was creating a joined-up service that led to the highest quality software and a great service for larger, complex client organisations. We are on a mission to set a new standard for software development. We strive for zero headaches in everything we do.

15+
Years
expertise

140+
Happy
clients

120+
Team
members

IT Application Support Manager

About the job

Altamira is a software development outsourcing company. We provide solutions that make a tangible impact on our client’s growth and productivity. With domain knowledge across product and technology development, we aim to provide cost-efficient solutions without compromising quality. We are driven to deliver the best, every single time.

Altamira service delivery teams currently span Slovakia, Ukraine, and the Middle East, and we have ambitions to expand our footprint to meet the growing demand across Europe and into our primary growth markets in the UK and the US. In terms of industry verticals, we are focused on EdTech, Fintech, eCommerce, and Pharma.

We are looking for an experienced IT Application Support Manager to join our team. The ideal candidate will have a strong background in supporting and maintaining client-server applications, working with databases, and troubleshooting technical issues.

If you have excellent problem-solving skills and a proactive approach, we’d love to hear from you!

Requirements

5+ years of experience in application support or development with C#/.Net.
Strong knowledge of SQL, RDBMS principles, and experience in query optimization.
Experience in developing and maintaining client-server applications.
Strong communication and soft skills to effectively interact with internal teams and clients.
Ability to work under pressure, with strong stress resistance.
Excellent analytical and problem-solving skills, with the ability to meet tight deadlines.
English level: B1 or higher.
Ukrainian language is desirable.

Nice to have

Responsibilities

Provide technical support for client-server applications.
Work with SOAP web services to troubleshoot and enhance integrations.
Manage MS SQL Server databases, optimize Transact-SQL queries, and ensure data integrity.
Generate reports using Microsoft Report Builder.
Utilize Infragistics Windows Forms UI controls for desktop applications.
Ensure proper user authentication and authorization using Active Directory.
Support and troubleshoot remote access tools.
Collaborate with development and infrastructure teams to resolve application-related issues.
Ensure smooth application performance and proactively address potential risks.

Apply