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Oleksandr Nesterenko

Chief Customer Officer

Alex is a customer-oriented professional with over 10 year career distinguished by accelerated advancement, awards, and goal surpassing performance. Stong background in Account Management, Business Development, Sales, Tech.

His focus centres on cultivating empathy towards our partners and ensuring utmost customer satisfaction. Drawing upon this wealth of experience, Alex aims to enhance communication and elevate the overall experience for our key partners.

Expertise

  • New business development
  • Process improvement
  • Sales & negotiations
  • Account management

Education

  • Master’s Degree, Hotel and Restaurant Management
  • MBA, Business Tourism and Events Management
  • Certification, Mindsets and Strategies for Negotiation Success
  • Certification, Scrum Product Owner Certfified
Oleksandr Nesterenko

Latest content from Oleksandr

Stop thinking in models, start thinking in systems: AI news roundup
Artificial Intelligence
August 20, 2025 7 min read

Stop thinking in models, start thinking in systems: AI news roundup

Blink and you’ll miss it: AI industry moves so fast that one single week can feel like a year’s worth. But the real story isn’t speed, it’s the path AI is taking. And this past week made one thing clear: AI is moving from isolated tools into orchestration. Systems. Networks. Layers working together to quietly […]

August 20, 2025 7 min read
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Why memorisation is dead. Here’s what to do instead
Artificial Intelligence
July 21, 2025 6 min read

Why memorisation is dead. Here’s what to do instead

The old way of working (memorise, regurgitate, repeat) is fading fast. With tools like ChatGPT generating reports, strategies, and summaries on demand, human value is no longer defined by what you remember. It’s defined by how you think, ask questions, contextualise information, and guide AI toward meaningful outcomes. Most organisations still rely on static knowledge, […]

July 21, 2025 6 min read
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Trust, clarity, delivery: Working with non-tech clients done right
Expert View
May 2, 2025 8 min read

Trust, clarity, delivery: Working with non-tech clients done right

Bridging the gap between deeply technical work and a client with little or no background in software development can often feel like translating two entirely different worlds. It’s not just about delivering only great product functionality but about making clients feel confident in something they may not fully understand.  One of the most challenging, and […]

May 2, 2025 8 min read
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ChatGPT in education: beneficial tool or concerning trend
Development
March 21, 2025 9 min read

ChatGPT in education: beneficial tool or concerning trend

ChatGPT has shown how much could be done with the power of AI. After its launch in 2022, users have used this tool for almost any job you could think of. But when it came down to online education, ChatGPT became a point of contention. While some think ChatGPT is a valuable tool for learning […]

March 21, 2025 9 min read
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Offshore software development services
Outstaffing
January 15, 2025 7 min read

Offshore software development services

Businesses need to grow constantly to add value. In recent years, one method has been discovered: going digital. By using the power of digital devices, businesses can increase their market presence and, as a result, grow.  However, some businesses can’t go digital because they lack specific talents or development teams. This problem can be solved […]

January 15, 2025 7 min read
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The importance of software vendor audit: Protecting your business interests
Competencies
October 25, 2024 12 min read

The importance of software vendor audit: Protecting your business interests

As you know, clear visibility into asset ownership, usage, and financial options leads to more informed, data-backed decisions. A structured business management approach helps streamline budgeting, minimise financial risks, and maximise overall value for the organization. These days, when businesses heavily depend on technology to drive their operations, partnering with the right software vendor can […]

October 25, 2024 12 min read
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Top ERP Software for business
Competencies
September 29, 2023 22 min read

Top ERP Software for business

Every day small and midsize businesses deal with multitasking. Employees have lots of responsibilities, they provide dozens of services, and communicate with clients and specialists from other departments. Sometimes such multitasking turns out to be utterly ineffective – time gets wasted, important data is hard to find, and numerous human mistakes are made.  And in […]

September 29, 2023 22 min read
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How to avoid common UI design mistakes
Competencies
August 18, 2023 16 min read

How to avoid common UI design mistakes

In 2025, it is hard to imagine a company selling services or goods without a website and digital productivity tools. Businesses and company owners understand the power of digitalisation and eagerly embrace it. However, not all of them do it right. We’ve noticed that many clients of development agencies primarily focus on website or app […]

August 18, 2023 16 min read
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Live streaming business model – Why will it be profitable in 2024?
Competencies
May 4, 2023 5 min read

Live streaming business model – Why will it be profitable in 2024?

In the last two months, the popularity of live streaming and the number of newly appeared broadcasting platforms have skyrocketed. This unexpected interest in live streams is caused by coronavirus and quarantine. People have to avoid public places and direct social contacts, and of course, they have to stay at home.  If not so long […]

May 4, 2023 5 min read
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