How to Start an Online Video Streaming Business
Video Streaming is a trending area that grows and wides its borders. In fact, one-third of all consumed online content is accounted for by videos. Needless to say that pre-produced video content is the next big thing in online marketing. 74% of marketers and small business owners who used videos confirmed a direct effect on their […]
How to Improve Customer Service with Web Communication
A recent Deloitte research sites that 62% of companies perceive contact centers as a “competitive advantage” that drives additional customers. Definitely, in the age when services dominate over the products, few will argue with the importance of contact centers. It must be acknowledged that additional services (contact centers are among them) are the new drivers […]
How to Properly Use Chatbots In Your Business?
Chatbot trend has appeared two years ago and still on the table along with Big Data, IoT, VR, and Live Streaming. It’s even expected that 80 percent of companies will be using chatbots for interaction with customers by 2020. But! Unlike its competitors, chatbots are much cheaper in development and thus stand near to the […]