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Great Software, Zero Headaches

AI VOICE AGENT FOR DEBT COLLECTION

Your agents can't work around the clock. Let AI voice agent handle your outbound calls and capture commitments without adding headcount. Altamira builds AI voice agents that automate outbound debt collection calls, from first contact to promise-to-pay, payment link, CRM update, and human escalation when needed.

15+
Years expertise
140+
Happy clients
95%
Client retention
Great Software, Zero Headaches

What the agent handles

Outbound call automation

Calls contacts at the right time of day, leaves structured voicemails, and retries based on your contact strategy rules.

Natural conversation handling

Handles objections, explains debt details, and negotiates payment plans within pre-approved parameters.

Compliance built in

FDCPA, TCPA, and other specific regulations are enforced at the agent level. Every call is logged, timestamped, and auditable.

CRM & system integration

Updates debtor records, logs call outcomes, and triggers next-step workflows in your existing platform without manual data entry.

Intelligent escalation

Routes complex disputes, legal questions, and hardship cases to a human agent with a full call summary already in front of them.

Performance analytics

Tracks contact rates, promise-to-pay conversion, and recovered revenue. You see exactly what the agent is doing and what it’s bringing in.

Your team spends up to 60% of their time on calls

We'll run a live demo on a sample of your portfolio, so you hear exactly how the agent sounds before you commit to anything.

From kickoff to live calls in weeks 

.

Workflow audit
We map your current collection process, covering contact strategy, escalation rules, compliance requirements, and CRM setup. We find the gaps where automation creates the most value.

Agent configuration
We build conversation flows for your specific debt types, configure compliance guardrails for your jurisdictions, and connect the agent to your data systems.

Controlled testing
We run the agent against a real sample of your portfolio, measuring contact rates, conversation quality, and compliance adherence before you scale.

Live deployment & monitoring
We go live, monitor every call in the first two weeks, and tune the agent based on real performance. You get a dedicated point of contact, not a support ticket queue.

24/7 outbound calling

Multilingual conversations

Full audit trail

What you get

.

+17% closed debts
Increase in closed debt volume after switching outbound to the voice agent.

60% cost per right-party contact
Lower cost compared with an in-house dialing team.

24/7 coverage
No queue caps, shift planning, or language bottlenecks.

82% human-like experience
In Altamira post-call surveys, 82% of debtors did not realize they had spoken with an AI agent.

Promise-to-pay capture rate

40%

Increase in right-party contact

100%

Call logging coverage

We’ve done this in regulated industries before

15+ years in fintech

We’ve built core banking integrations, payment workflows, and data pipelines for startups and enterprises

AI that earns its place

We map ROI before we write code. You see the business case clearly before deployment begins.

95% client retention

Clients stay because we deliver what we commit to – on time, on scope.

140+ happy clients

From innovative startups to enterprises through proven delivery.

Why companies go with us for scalable AI solutions

Working AI in weeks

We don’t stretch projects into “phases.” We ship usable AI solutions for business fast, test in real data, and scale what works.

No vendor lock-in

We build AI inside your infrastructure, not on top of it. Your systems. Your data. Your rules.

Practitioner DNA

We use AI daily. We know what works because we’ve already broken it, fixed it, and scaled it ourselves.

Results you can measure

Clients see 4× faster delivery and up to 30% cost reduction once AI-powered business solutions go live. Efficiency stops being a KPI, it becomes your default setting.

How we go from talk to action

1

Discovery & Mapping

What we do: Interview stakeholders, review data flows, check system access, and score use cases by impact vs. effort. What you get: A short decision brief: target workflow, success metric, data needs, and risk flags.

2

Prototype in Weeks

What we do: Build a working pilot against real data: a copilot, agent, or model plugged into a safe slice of your stack. What you get: A demo you can click, latency/accuracy numbers, and a rollout plan.

3

Integration & Delivery

What we do: Wire the pilot into production: APIs, auth, permissions, logs, and monitoring. What you get: A deployed feature or workflow that people actually use – with audit trails and alerts.

4

Scale & Handoff

What we do: Expand to new teams/use cases, tune prompts/models, and train your people. What you get: Dashboards, SOPs, and a clean handover – or we keep running it with you.

Success Stories

Real Results from Real Clients

Every project we deliver comes with hard numbers, not promises. We track cycle times, cost reductions, and decision accuracy across every deployment. When your system goes live, you’ll see the difference in your reports.

Altamira helped us to shape the future of music by launching our disruptive publishing tool scodo. What I appreciate most in working with them is their incredibly structured approach while keeping a strong focus on reaching our project’s goals. And of course all of that paired with highly talented and likeable people across the board.

Andreas Bintinger
Andreas Bintinger

Head of Services, Universal Edition

It has been an absolute pleasure working with the team at Altamira. We have never been blocked or impeded by their work. They operate efficiently and quickly to get the job done.

Ian Cash
Ian Cash

CEO, CTRL Golf

Being deeply invested in the education sector, it was quite a challenge to find a software development partner capable of understanding and delivering on our vision. Altamira rose to the occasion, meeting our expectations with the development of our educational solution. Their holistic approach was evident in how professionally they integrated our ideas with their expertise, resulting in a product that totally meets our goals.

Deveren Fogle
Deveren Fogle

CEO, Elula

At first, I felt hesitant about trusting such a complex project to outsource developers. But, fortunately, my concerns appeared to be absolutely unfounded. Altamira team did amazing job! And I was pleasantly surprised by how well-established processes they have.

Jonathan Kopnic
Jonathan Kopnic

CTO, Ticker Tocker

Communication was excellent and my original idea became real thanks to the brilliant work of Business Analysts and Project Managers. Their prompts were always on time, hence there were no misunderstandings in the process. I am absolutely satisfied with how my app looks and functions. It is exactly what I wanted to get when I decided to go with this team.

Barry Alexander
Barry Alexander

CEO & Co-founder, Aquiline Drones

Altamira produced superlative deliverables that provide valuable information to guide internal operations and support sales processes. The team was receptive to feedback, adapting resources to ensure effective collaboration.

Ryan Crawford
Ryan Crawford

CTO, SOLJETS

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