What are the common challenges of sea shipment?
Sea shipment business has always struggled with numerous challenges, because it deals with a lot of documentation. And let’s not forget that there are many people involved in the working process, and there are always so many risks involved that require special attention. Last year everything became even more complicated, since the COVID-19 outbreak turned the whole world upside down. Although sea shipping continued operating, it faced a new reality full of complications and uncertainties. For example, during the pandemic, there were instances where companies made decisions not to dock their ships for crew rotation due to COVID outbreaks on the ships as a lot was still unknown about the virus, which breed panic and disarray on top of the actual disease. In other words, as you may know, there was a lot of chaos in the world and it did not pass by the shipping industry either. When it comes to this particular example, the crew members had to continue their shifts on board, extending their time in sea, often indefinitely, due to restrictions set by ports. On top of that, a lot of the sailors had to put up with that while also experiencing often crippling COVID symptoms.According to Safety4sea last year, 92 crew changes were denied because of the pandemic. The world economy has also changed last year, which in turn influenced the shipping industry and led to a 25% fall in the overall shipping traffic. Safety4seaDemand for big, durable and expensive goods (such as cars or specific equipment) transported by sea declined, so now the main goal of all sea shipping companies is to maintain the loyalty of their clients and take good care of every new transportation order. And it is impossible to do this if there are productivity challenges or outdated software. But before we proceed to reviewing the best solutions to support sea shipment, let’s take a closer look at typical issues and inefficiencies that can hamstring this industry and that the shipping industry is riddled with and can render businesses ineffective:
What solutions can help all shipping carriers?
These five issues named by us above can be easily troubleshooted if shipping carriers initiate digital transformation and integrate solutions that they lack at the moment. Now it is the right time to automate working processes and operations to the fullest. To demonstrate the real abilities of software, we have researched the market and selected the most effective ship tracking systems. Let’s proceed to their review that will help us identify must-have features, and point out what’s so great about digitalization.SeaRates
This package tracking solution is well-known among numerous companies all over the world. It lets you track all current shipments and keep information about them in one place. You just enter the container number and see its location in real-time on the map. If you need to track several shipments, then you can create folders and set categories for them. The navigation and tracking of each container is very easy. SeaRates is perfect for both - shipping carriers and customers. It lets you handle all necessary documentation, generate shipment codes for clients, and if you explore SeaRates website you’ll find even more tools:- real-time freight calculator;
- load calculator;
- finder of sea routes and shipping lines;
- international route planning system;
- calculator of goods transportation price.
Kizy Shipment Tracking
Kizy is an innovative solution that brings shipment tracking to a whole new level and makes the supply chain very transparent. What’s so great about this software? It works equally perfect both indoors and outdoors and lets you track containers or goods stored in warehouses. Kizy offers not only a digital solution but also smart devices for more precise tracking options. You can order a test kit and test everything for up to 3 months and then decide if the solution and trackers meet your needs. Here is how Kizy tracker looks like and what features it offers:AuditShipment
The solutions mentioned above are great, but unfortunately they don’t help to overcome one crucial challenge from our list, which is holistic invoice and billing audit. And that’s exactly why we include AuditShipment in our collection of must-have solutions for shipment companies. AuditShipment is AI-based and able to identify over 50 carriers errors in your documentation at once. The providers use SSL for reliable data encryption and most operations in the software are automated. So no manual data entry is required. This reduces chances of human errors and inconsistencies in documents. This solution can analyze huge troves of data and make that analysis meaningful for the shipment company. So you can look through it and make data-driven decisions regarding necessary improvements.
Image source: AuditShipment
AuditShipment offers more than just an audit. Here are some interesting features you can make use of:- automated package tracking solution;
- instant package delivery notifications;
- real-time tracking widget for customers;
- lost shipment reporting in one click;
- monitoring of current shipment rates;
- reporting and analytics.
Custom-developed or ready-made system?
At first sight, the use of ready-made solutions may seem too tempting and advantageous to pass up on. After all, minimum activity or effort is required from your company. Seemingly, you just need to research the market, select a tracking system that aligns with and meets your needs, and begin using it. However, using ready-made solutions can be quite tricky in practice and the decision might not be so obvious. This is because, first of all, you need to make monthly or yearly payments. The cost may seem insignificant on a cursory basis, but the reality is that if you forget to pay on time, your employees and clients may be unable to track their packages or use other crucial functionality. It seems like a minor issue at first glance, but believe us, even a couple of hours offline, without necessary software may lead to many issues and numerous client inquiries, comaints, or even loss of clients, and nobody wants that to happen. Second of all, you depend on the provider whose system you are using. If the provider decides to change some functionality or policies, removing some options or tools, you will not be able to have a say or do anything about it except switch systems again. One more reason to think twice before settling up with any of the tracking systems is your business model and needs. Not all solutions can offer you the exact feature set that you need. So maybe you’ll even end up using 2 different solutions simultaneously. For example - one for effective shipment tracking, one for smart audit, or else. And this, of course, will double the costs you intended to spend on the solution. Yes, we cannot deny that modern container tracking systems are diverse and feature-rich. You may even use one of them at the moment. But are they good enough for you? Or you feel that software could have boosted your productivity even more if it had certain functionality? In any case, custom development is an investment in the future of your business and its value. You pay for the development once, and get a solution that will last you for years and will not fail you at the most important moment. There are so many APIs on the market that make the development even more affordable and fast. On top of that, you may even develop a shipment tracking solution and enter the market offering it to other maritime transportation companies. SaaS is a huge trend right now that you can make use of and make it a source of your additional income.- systems for package environment monitoring (measuring and displaying indicators such as temperature inside the container or package, etc);
- tools for threat detection and prevention (they help to identify if the container was opened to flag and spot an attempt of theft);
- real-time tracking systems (for detecting not only ship and container, but also individual package location).
How Altamira can help you
If you analyzed your current situation and understood that your shipment company can do better with modern software, then it is high time to take action. The first thing you should do is perform holistic investigation to determine which systems can be added and integrated with your existing software setup. This research requires some time and effort, and of course knowledge and understanding of technologies, and how they can be used to your advantage. Our company can help you proceed with that pre-development research, discover all the unknowns, find out what practices and solutions your competitors use. We will take into account all your business needs and challenges, and offer the solutions and feature set that will be a perfect fit for your company. Altamira can build a web and mobile solution for sea shipment tracking utilizing high technologies like AI and IoT, implement advanced analytics and reporting, make it GDPR compliant and totally secure. What’s more important is that we can take care of integrating your new solution into your current business environment, and make it function cohesively with other systems. Chances are, you are already using a system for shipment tracking but not totally satisfied with it. Maybe it is good but still lacks some functionality that can be added thanks to API integration. We have software engineers that can do the job for you. The integration will go seamless and your solution will become highly functioning. We can also help you to review and modernize software that is used by your company now. Sometimes you don’t need to develop a system from scratch, it is enough to do a code review, spice up the solution with the latest technologies and make it work to the fullest.FAQ
To wrap it up
The pandemic and economic crisis that it brought about keep posing numerous challenges to businesses in various industries, and the transportation industry is among those that have been hit the hardest. Clients expect to get their packages shipped in time and in the best condition, and they also appreciate shipment visibility, instead, they have been hit with delays in the delivery system and notoriously mired with problems like lack of status updates on their packages. It is then a no-brainer that a reliable shipment tracking software is a must-have that is able to help you satisfy your demanding clients and cooperate effectively with partner networks. Nothing is impossible with the high technologies now. In less than 6 months your company may become equipped with a feature-rich custom-developed shipment tracking system able to:- monitor package transportation and container environment;
- detect and prevent thefts;
- show exact location of packages;
- perform audit and advanced analysis.



